Who are we? Where are we based? How do I contact you? Do you have any catalogs available? Is it safe to pay by credit card using the Zords shopping cart facility? What are the browser requirements when using your Shopping Cart facility? Which Credit / Debit cards do you accept? Can I order over the phone? Can I buy items without using my credit card? Are your products covered by warranty? If I am not completely satisfied, can I return any item(s) purchased? What is the cost of shipping items? How quickly can you ship items? Where can you ship to? Do you do special orders? Will you give a discount if I buy in bulk? How will my name and details be used if given to you? Will I receive any junk mail?
Who are we?We are a small, family run business in the Highland village of Drumnadrochit in Scotland. The shop has a wide range of stock including souvenirs and gifts, books, ornaments and of course examples of various weaponry.Back to Top
Where are we based?Bits 'n' PiecesVictoria BuildingsMain StreetDrumnadrochitIV63 6TUBack to Top
How do I contact you?Click on our 'Contact Us' link for alternative ways of contacting us.Back to Top
Do you have any catalogues available?Not at this moment, but we may in the future. Information regarding any catalogue release will be posted on our website.Back to Top
Is it safe to pay by credit card using the Zords shopping cart facility?Zords.com uses a secure web server for online credit card purchases. The server is secured with a Thawte Secure Socket Layer (SSL) Server Certificate. Any data passed via your web browser to the server or vice versa is encrypted, this stops the data being intercepted in transit.Back to Top
Which Credit / Debit cards do you accept?We accept Visa, Mastercard, American Express, Switch & Delta.
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What are the browser requirements when using your Shopping Cart facility? In order to use our online shopping facility you must have Javascript and Cookies enabled on your browser. Our shopping cart facility is scripted using PHP4 which makes use of these components to make your shopping experience easy, reliable and fun!Back to Top
Can I order items over the phone?You can order by phone between the hours of 9.00am - 5.00pm (GMT), Monday to Friday.Back to Top
Can I buy items without using my credit card?Yes, we accept personal cheques, but we will wait for any cheque(s) to clear before shipping. Alternatively you can come in and pay in person.Back to Top
Are your products covered by warranty?Yes, all products are covered by the manufacturers warranty.Back to Top
If I am not completely satisfied, can I return any item(s) purchased? Returns are very rare as we only sell quality products and deal in name brand manufacturers with excellent building materials and standards. If however you feel the item(s) you purchased are not up to the standard you expected please note the following:
What is the cost of shipping items?UK standard charge for heavier items is £8.00 (swords, maces etc.) all lighter items (ex knives, guns etc.) £2.95. All international orders will be charged at cost and added to your total bill.Back to Top
How quickly can you ship items?We always allow 28 days for delivery.Back to Top
Where can you ship to?We can ship anywhere in the world.Back to Top
Do you do special orders?No.Back to Top
Will you give a discount if I buy in bulk?This is negotiable depending on the quantity and availability of items.Back to Top
How will my name and details be used if given to you?Your details will be used solely for the purpose of contacting you or sending out goods/items.Back to Top
Will I receive any junk mail?No.Back to Top
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